Frequently asked questions

Cancellation Policy:

• If you cancel 61 or more days prior to your check-in date, you will receive a full refund minus a $100 cancellation fee.

• If you cancel 60 days or less before your check-in date, no refund will be issued unless we are able to re-rent the cottage. If we can re-rent the cottage, you will receive a full refund minus a $100 cancellation fee.

​

We are a small family resort with a limited number of cottages available for rent on a seasonal basis. Our business relies heavily on each booking, as our operating season is short. When you book a cottage with us, we reserve that accommodation exclusively for you, turning down other potential rentals in the process.

​

Cancellations have a significant impact on our business, especially when they occur close to the check-in date. At that point, it becomes challenging for us to re-rent the cottage because most people plan their vacations well in advance.

​

We understand that unforeseen circumstances can arise, leading to the need to cancel your reservation. However, we kindly ask for your understanding of our situation as a small business with a limited number of cottages. Your cooperation and empathy are greatly appreciated as we strive to make your experience with us as enjoyable as possible.

We allow our returning guests first right of refusal for the following summer. We open availability for the next year's summer mid October. But you are always welcome to contact us prior to be added to our wait list.

Please visit our Reservations Tab to see instructions on how to book a cottage.

Yes, all beds have a fitted sheet, flat sheet, a blanket and a comforter along with pillows.

We don't provide towels though - so you will need to bring bath towels and dish towels.

• Clothes (of course)

• Swim Suits

• Long pants and jacket (nights get cooler up here even in the summer)

• Sunscreen (and maybe aloe!)

• Bug Spray

• Hand Soap (we provide 1 bottle - usually that's enough for a week)

• Towels (hand towels, dish towels, bath towels, beach towels)

• Toilet paper (we provide you with 2 starter rolls, so if you use more bring some)

• Toiletries (Shampoo, Conditioner, Body Wash, Razor, Lotion etc)

• Napkins (we provide a starter amount, but you’ll probably want to bring some)

• Paper Towels (we provide a starter roll)

• Sugar/Spices/Cooking Oil (we provide salt and pepper)

• Coffee Grounds (We provide Mr. Coffee and Coffee Filters)

• Charcoal and Lighter Fluid (for the kettle grill on porch)

• All your electronic chargers

• Flashlight

• Fans (most rooms have ceiling fan and we provide one box fan - but some folks like to bring extras)

• Cooler (so you can drink down by the beach!)

• Hair Dryer

• Fishing Poles (if that’s your thing)

• Water Toys (noodles, tubes, floaties)

• Waterskis, tubes etc

• Life Jackets (we have the orange ones for around your neck but you need to bring DNR approved life jackets for watersports)

Feel free to email us if you have more questions.

Yes, we do have dock space available. Please let us know you are bringing your own boat so we can make sure to have enough docks spaces available.

We don't have power at each dock however we can run extension cords from the power source at the beach to your trolling motor if needed.

We also have plenty of trailer parking.

There are two boat launches within a half mile of the resort. We always suggest the Eagle Lake Boat Landing. It has a dock and is easy to launch a boat.

The other boat landing is on Lynx Lake located right along side Chain o Lakes Rd. You will pass it on the left side of the road on the way to the resort. There is no dock available.

No. We rent Saturday to Saturday from second week of June - last week of August.

Memorial Day Weekend and Labor Day Weekend are 3 night minimums. Then any days between Memorial Day - second week of June and last week of August - after the first weekend of October are 2 night minimums. Contact us for nightly pricing.

We open Memorial Day Weekend, and we close after the first weekend of October.

No, we do not allow pets.

There is a great boarding kennel called Kevin's Kennels nearby our resort if you wanted to have your pet close by.

Yes. We have been doing this a long time and have seen what works and doesn't in the cottages. Cottages 1, 6, 8 and the Lake House hold up to 6 people. Cottage 2 can hold up to 5. Cottages 3, 4, and 5 hold up to 4 people.

The Lake House is located 8' off the water. The other cottages are set back on a gentle hill about 150 off the water. Please refer to the Cottage Map for further information.

Yes. our entire property is blanketed with wifi.

Check in time is 3:00 PM and check out time is 9:00 AM.

No, we do not allow guests who are not staying on property. Our registered guests are entitled to the exclusive use of the resort facilities. For this reason, we ask you not to invite others to visit you at the resort.

No, we do not sell bait. However, there is a gas station that sells bait on the corner of Chain o Lake Road. Just about a mile down from where our resort is located. They have minnows and all kinds of different bait.

Only one cottage has A/C - Cottage 9. All cottages have heat.

Most of the master bedrooms have a ceiling fan. We also provide a box fan per cottage. The temperatures cool off quite a bit in the evenings so we find that everyone can sleep comfortably.

We're sorry. There is no guest laundry onsite but there is a laundromat in town.

Absolutely. We are a family friendly resort in Eagle River. We have a huge sandy beach with beach toys for making sand castles. We have a shallow, sandy bottom, no drop off swim area. We have docks for kids to fish for the first time. We have a small playground with a slide and rock wall. We provide kid size lifejackets. Paddleboats are always a winner with the kids too. We have chaise lounges for parents to relax while watching the kiddos splash in the water.